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“Gratitude is not only the greatest of virtues, but the parent of all the others.”Marcus Tullius Cicero Introduction Gratitude has been shown to have numerous benefits in various areas of life, including mental and physical health, relationships and general well-being. Gratitude has been studied within several disciplines including psychology, sociology and neuroscience, and is considered and designated as a positive emotion. 10 of the benefits of gratitude that are supported by research include the following: Read more

Seizing Opportunities: How to Shape Your Destiny by Taking Initiative by Abe Jarjoura “Sometimes we make the process more complicated than we need to. We will never make a journey of a thousand miles by fretting about how long it will take or how hard it will be. We make the journey by taking each day step by step and then repeating it again and again until we reach our destination.” Joseph B. Wirthlin Introduction: Read more

Introduction: In today’s competitive dental landscape, retaining your existing patients is as crucial as attracting new ones. Patient retention not only contributes to a steady revenue stream but also enhances the trust and rapport necessary for delivering exceptional care. Loyal patients are more likely to follow through with treatment plans, refer others to your practice, and provide valuable feedback. To help you maintain and grow this vital aspect of your practice, here are seven strategies Read more

Introduction: Appointment no-shows can be a significant challenge for any dental practice. Missed appointments not only disrupt the daily schedule but also lead to lost revenue and wasted time. More importantly, they can hinder patient care and the overall efficiency of your practice. Addressing this issue requires a proactive approach, with strategies tailored to the needs of both your patients and your practice. Here are seven effective solutions to help you manage and reduce appointment Read more

Patients’ Expectations: Clinical skills of the dentist WERE supreme in patient’s ( consumers’) minds when making decisions on which dentist to choose for their care. Needless to say, those factors are still very important , on their own, but seem to be a bit lacking in determining the dental practice’s success in a competitive dental industry. It seems that now patients expect more than clinical excellence, as important as it may be. They want a Read more

“True motivation comes from achievement, personal development, job satisfaction, and recognition.” – Fredrick Herzberg Herzberg’s Two-Factor Theory of Motivation In 1959, psychologist Frederick Herzberg developed the Two-Factor Theory of Motivation, also known as the Motivation-Hygiene Theory, in response to the question: “What makes employees feel satisfied or dissatisfied in the workplace?” Herzberg’s work has since become one of the most widely referenced theories in understanding what motivates individuals at work, providing key insights for improving job satisfaction and organizational performance. Read more

“Let us realize that: the privilege to work is a gift, the power to work is a blessing, the love of work is success!” David O. McKay Have you ever wondered why a pay raise or better office space might stop employees from complaining—but won’t necessarily make them more engaged? Or why some team members thrive on challenging projects while others seem indifferent even with perks? The answers lie in Herzberg’s Two-Factor Theory, a business/ psychology Read more

Abe Jarjoura D.D.S., M.S. Continuing on with Herzberg’s Two-Factor Theory ( please refer to “Why do Employees Leave? blog) , we will explore the Motivators ( Satisfiers) in more details along with some real life examples from our own business ( Dental care Team Group LLC.) When employees are engaged in tasks that allow for personal growth, achievement, and recognition, they are more likely to feel motivated and fulfilled in their jobs. The absence of motivators may not necessarily cause dissatisfaction, but their Read more